UPDATED REVIEW: I previously wrote
UPDATED REVIEW: I previously wrote a review about how I was very upset with the service I received at Ken&Dana due to the fact that I received a ring that did not look at all like the photos online or what I had discussed with the sales person. However, after I posted this review Ken personally reached out to me to rectify the situation. He promptly sent me a label to return the ring I received and re-created mock ups of the original ring I had hoped to purchase. He made edits to those as needed and ultimately got my new ring created in a short amount of time and sent to me! I would absolutely recommend this company now as I feel he handled this issue appropriately by fixing the problem and I am so happy with my ring, it is exactly what I was hoping for!! Great customer service and very happy with the finished product