Fleshlight EU

I stupidly purchased a Vstroker but the essential videos listed in instructions DID NOT EXIST and CUSTOMER SERVICE DID NOT RESPOND AVOID ELECTRONIC/SOFTWARE DEPENDANT PRODUCTS OR AVOID THIS COMPANIES PRODUCTS FULLSTOP

(i apologize in advance for my English) : Hi, I have already send us an email the 4th July about the order EU8558FL (UPS Tracking Number : 1ZA78F626871826601). UPS informed me that my parcel is in my lettrebox, but it does not. Please, can you fix it ? When i paid for something, i like to recieved this. Thanks by advance, HAZELART Gautier French 06.11.44.61.97

5stars for your products. Zero stars for your shipping. Zero stars for customer service. In no account would I recommend anyone to buy direct from you. My product never even turned up and not only was there no apologies your customer service team treated me like an annoyance. Once again to reiterate. Using your company was the worst online shopping experience I've had in years