identitypet.myshopify.com

As a first time user, I found the website easy to navigate and I easily found what I was looking for. I didn't have to deal with anyone in customer service directly, but after I ordered I was kept apprised of my order in detail through emails. Finally, the order arrived on time and in good condition, with the food still frozen solid, even in the Florida heat.

Love the quality of your food and how easy it is to order. Also customer service respond was great!

My finicky 13 year old cat LOVES this stuff!

My experience has been good whenever I call with questions.

Customer service was amazing, shipping right on time, my food was still frozen when received, 100% satisfied