hurleyrobertsservice.com

My order went on back order for what seemed like an inappropriately long time. There was no communication. I reached out to you then suddenly in short order my watch band was shipped. I have purchased this band from you in the past without trouble. This experience was unfortunate.

It took over 6 months for you to deliver the product that I bought

I bought a bracelet from my watch I came to you, I made every payment to be delivered to my residence in Brazil and to date I have not received. I can't get anyone from the company to contact you. I've sent several emails and nothing. I tracked the order by traking Numbers LZ622789207US. is in Guarulhos, Sp, Brazil 11 days ago !! Chatting through Messenger, but the account seems to have been disabled. Very upset about the situation

Bad customer service and took 2 months

I ordered and paid for watchband on August 7th and received it on October 15th. That’s 10 weeks. Should never have taken more than a couple weeks at the most. Attempting to contact anyone in your facility via phone or email was an absolute drill in futility. No calls or emails were ever returned. I own 6 Citizen watches