We’ve ordered these cups several
We’ve ordered these cups several times in the past and have loved them so much. I’m not sure if we just got a bad batch this time, but I’m genuinely nervous to order them again. In the 6+ sleeves we’ve used so far, at least 5 cups per sleeve have issues with the double wall staying attached. And two cups have had leaks. Thankfully one we noticed before handing it to the customer, but the other one was sent out with a pin-size hole and the customer had to hurry back in with it which is mortifying as a business owner.
Aside from the cup issues, we absolutely love using Hot Cup Factory. Shipping is always incredibly fast, customer service is top notch, and prior to this order, the product is normally high quality.