Hollandcooper US

I have had positive experiences with H&C overall; however, their AI-assisted customer service has been challenging to navigate. In my experience, the system does not readily escalate issues to a live representative, which makes resolution difficult. As a result, I have had to independently search for direct contact information to obtain assistance, leading to a time-consuming and frustrating process. There is MUCH to improve. Additionally, the return policy lacks clarity. Upon return, they H&C will withhold your freight that one has paid. International customers should be aware that $50 in shipping fees will be deducted from their reimbursement upon return.

Still waiting for the exchange.

Love these pants! Beautiful quality and fit, but my overall experience has been disappointing. My new order is being held over a $726 customs charge caused by their courier's error. Despite duties being included, Holland Cooper expects me to pay upfront and wait for reimbursement. Very disappointing service for a luxury brand.

Low quality polo shirt. It look faded and material was just nit too quality

0 stars I have not received my purchase and it has been 37 days since I ordered