Without a doubt, the PULSE
Without a doubt, the PULSE TEAM at Hasbro customer care/service is again, simply AMAZING!! If ever an issue, or concern with a product, the Pulse team addresses me IMMEDIATELY!! Customer Service (to me) if as World Class and professional as the Pulse team is, can continue winning people over into long term customers, or lose them very quickly. I value their attentiveness as we are treated with care and concern about the issue, knowing full well that an amicable solution will be reached in a very timely manner. You continue to win me over time and time again. Whatever you're doing. . . DON'T CHANGE!! IT DEFINITELY WORKS!! THANK YOU FOR BEING THERE FOR THE FANS!!