goodevas.uk

The team assured me the screws are being sent but absolutely no news regarding where they are or how long they will take to arrive.

Poor service and communication Ordered 30 November. Heard nothing for two weeks despite emailing and calling. Eventually got through and was told it would arrive before Christmas — it didn’t. Item arrived 29 December. Box was damaged and fixings were missing. Tried to contact them again — no response. Ended up sourcing the fixings myself just to get it assembled. Product itself is fine, but the service, communication and reliability are poor. Promises not kept and zero aftercare. Would not recommend.

The ladder never arrived and I haven’t received any response to my emails.

Waiting a response due to poor delivery and items missing

Not great to say the least