futurebranches.wbresearch.com/

small sized banks and credit unions made this conference less applicable to me. long days sitting in the same rooms and a difficult agenda to get through

Weak speakers and panel. Not visionary.

The tour of the branch did not meet my expectations. I thought it was going to give us a more in depth view. Paying extra to walk across the street and listen to some remarks was not enough. Some sessions were informative but merely touched on a subject leaving me wanting more. While I understand the innovation hub vendors all wanted our attention, it was almost uncomfortable to have to go in there to try to get a cup of coffee and a bagel--I imagine that was having the breakfast set up that way was intentional. I did bring back some take-aways but really felt like something was missing overall.

I thought the first day had great content, the second day felt like a lot of sales pitches. I would have loved more banks to do what Columbia did, quick video of what their remodeled branch looked like and then talked about what worked, what didn't, etc.

Sessions needed more depth. I came away with few new ideas