Fluance (US)

Warranty return policy is not good. Had to return active speaker today 5/27. What I have a problem is that they will not send replacement until they receive what I send them. There has to be a better way. So I will basically be without a system for a month. Not good! I got about 2 weeks of play. Sounded great. So I am hoping for the best. I have 3 stars because quality sound seemed good while it worked.

Turntable seems to be okay, but the speakers sound is pretty bad.

I lost the motor pulley cap. After I contacted customer service, another one was sent to me free of charge. I did offer to pay for it.

Shipping has been very slow during the replacement of my non functioning RT85. So far it has been nearly 3 weeks and it has not shipped.

Nothing works easily like I expected