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Good conference year after year

All good except for the salesman in the audience and the constant pestering

Gear event. Would be better in a bigger forum with more attendees.

Everyone was helpful and a great conf overall, but need to have lunch earlier. That was the only complaint and shared by many.

Hadn't been in 3 years and forgot how relevant this event is. Get the latest information on tools, best practices, industry trends, meaningful buzz words and examples of how companies can xform their service business.