Cisco EU Prod

Good

Placed an order for correct size and order was not attended to for a whole week. They only informed me they had no size when I called and was informed I could accept a larger size or a refund. I took the larger size which turned to be Okay still, except that the sleeves are too long.

There’s no one that you can actually discuss the sizes with

Directly after paying the order i have identified that the size of some T-Shirts was wrong. I have immediately contacted customer service and asked to change the sizes. In a couple of days i have got response, the it is not a problem to change the sizes, but actually they just forgot to make any changes and I got the T-Shirts with wrong size. To my claim the customer service answered that i can sent them the T-Shirts back on my own costs. The FedEx International Economy Shipping Price to the UK from Germany is €81,27 (it is a cheapest shipping option). My Email with notice that such option and way to work with a customer is unacceptable was just ignored.

not worth it