ESL Shop (US)

Still havnt recieved products bad customer service on top of that

Horrible service and order Half of my $170. 00 order was missing and nobody even tried to make things right or fix the issue. Wouldn't waste your money or time. Support is AWFUL.

I was travelling to the united states when I made the online purchase. It said 2-4 business days for delivering. It took more than a week and I did not have a chance to get my products. Since I was not in the us anymore. I explained to your “team” that I was concerned with the time of delivery and the answer was to send a friend to get to me and ship me home. Lost 70 dollars.

The product never arrived, I wrote to Support 4 times and they never gave me an answer, it was always that the product was delivered to a front desk, there was no photo of the delivery, there was no signature, there was no name of the person who received it, my product was simply lost, my money was lost and both ESL and the carrier I wrote to them more than 4 times and they said the same thing all 4 times, we checked the cameras at the time that the Delivery says and nobody entered the Front desk not only at that time but throughout the afternoon, a big scam

My order was supposed to be a gift waited almost a month even tho you claimed delivery is 5 days