ESL Shop (US)

I didnt receive the good size of my cologne hoodie and receive a different t shirt of what i ordered. Before receiving the package i had to pay a 20$ border fees for a 20$ order…

I never got any contacts, they promised. Send e-mail to David and never got reply. Hopefully in the future they would contact!

The hat shown on the website is definitely not the hat I received. Instead of a pink rimmed hat with a large pink and silver logo, I got a green lid hat with a small red and white logo

DHL shipping is a joke

The girl from customer support did her best. Your sistem is the one that should be blamed. First of all, there seems to be no way to get an answer after I reply to that automated mail even though it says I must reply. So that means that for every reply I have to go to the website and write every single time. I ordered a na vi t shirt and a pubg hoodie. Instead of the pubg hoodie I received a shirt and I said I can  send it back. However my time was like 10 days because I had to leave the states for some time. Replies were coming late so I had no time to send it and receive another one in 4 days.  I am fine with it even though I tried to pay the difference and get the pubg hoodie. Nobody ever replied and I quit. So yes I guess I have to put some long sleeves to my shirt and I ll pretend it’s a hoodie lol jk Tldr change your sistem. 2 stars are enough.