ergobaby.eu (new)

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Trotz dem Versand und der Bestellung bei Amazon wäre es klasse gewesen, für eine verkotzte Babytrage mehr Support zu erhalten

Appalling recent customer service after our pram chassis snapped. Unnecessarily inflexible stance from ergobaby that will lead me to posting a video of the failure on YouTube to warn others not to buy defective prams from a company with harsh customer support.

I received an order confirmation saying no changes or cancellations could be made. However Ergobaby still cancelled my order and refused to sell the item at the price they had agreed to originally. Very unfortunate that they mislead theirs customers in this way. Trust is very low at this point.

Terrible