Shipping was completely fine. I
Shipping was completely fine. I was super excited about this new carrier. However, when it showed up, it is not easily adjustable and it does not work well for us at all. It’s hard to get her in and out of even after reading the instructions and watching multiple videos on how to do it. We have tried to use it several times and ended up going back to an older carrier that’s not very comfortable out of frustration. It has not been used one time completely. I would love to be able to return it, but can’t figure out how.