eprintfast

Too slow, I ordered on Wednesday and didn't get it till Monday afternoon, which missed my important function date on Saturday. Although it did mention to be 1 to 3 biz days on rush order. 3 biz days is way too long, last time it was just 1 day. So upset, will not use again.

The product itself is fine (slightly askew/off centre) however, my main problem is having paid nearly double the original costs of the printing, I had to wait seven days for my express one day printing, and express one day delivery. What on earth did I pay for? I had to use a local company to create flyers for the date I needed them whilst waiting for eprint fast to deliver on the product promised. Shameful. The customer service response to my questioning of this delay was woeful. Will not use again, will actively discourage others from using.

We received an error notice for 2.5 x 3 business cards that were created using ePrint's card builder requesting we upload different artwork (which is impossible given that we used the builder on their site). This request was NOT responded to because again, it was literally impossible for us to provide artwork, having used their business card builder. So we were surprised to see them fulfilling the order based on this fact. Further, the rejection that we had not replied to said: Your job is on hold and will not proceed into production until we receive your response. We had not responded to that message and the job was still completed, with ePrint using a design for another product we had submitted. So now we're stuck with 500 "business cards" that are 8.5 x 11 based on another design that was submitted, because ePrint didn't confirm new artwork with us.

You never know what you are going to get, unless you go to the printer yourself. I had a guy I sent my printing to and he retired. But the price of business cards and the card stock...let's just say I could have printed a better product. Will not use again

I ordered a banner which came in with several mistakes and is unusable. My calls have been screened and there is no one picking up the phone to help me. This is truly terrible costumer service and disappointing. My only choice to get anywhere seems to be writing a public statement about my experience