eprintfast

Poor quality of my picture and logo. The paper is not as thick as it look like. One week and a half to get my business cards. Very disapointed !

I got 3000 post cards printed. 2000 post card colours were faded as if the printer was running low on ink. i am quiet dissatisfied with the final product.

Not only did they misprint my order (printing of one side was upside down) they refused to take ownership for a flaw in their upload and print system, they denied me another properly printed order or even offer me a refund/discount. This is my 3rd and last time using Eprint. They went from reliable to unusable overnight. Still waiting for a response I sent 7 days ago

I requested some business cards be printed however I had the wrong size file. Unfortunately, I was not notified of the size error, just about a minor change in colour and the cards printed wrong. I called customer service for help and they were less than helpful. Will not use again. As a business, how you solve an issue is probably the most important part of costumer service. It’s how you loose clients or make a client for life. Management refused to admit they made a mistake (by not informing me the size was wrong when telling me the colour issue), ignored my issues and took forever to get back to me (2+ days) all the while requesting I be available to respond within an hour.

Ordered thicker cards and very disappointed with the thickness and overall quality.