eprintfast

I made a mistake on the order and your email notification went into my junk folder. Mea culpa. It was impossible to communicate with you to correct the mistake. My order finally showed up with a printing error. But since I could not communicate with you ... I give up. Never again.

Reference #: 500277117

I received my recent order and was very disappointed to see that the picture I had uploaded wasn't the size that it appeared online. It showed one size online and when printed you can hardly see the head shot. Very misleading when you order them and how they actually turn out. I will not be reordering from your company again and will be shopping elsewhere.

i am 63 years old and I have had to use personal computers since the late 1980s. And the Internet whenever it came online. First of all, sometimes we need to speak to someone, because we are stuck, and there's no way we are gonna figure something out on our own....so your phone number should be front and centre - easy to find....but it is not..... secondly, it was not easy using your site to upload the pdf file on your site so that I could order business cards.... When it came time to pay and arrange delivery....my billing/mailing address is not the same place as where I live and accept deliveries. I actually found your number to ask someone what i was supposed to do, but it was not obvious. After I submitted my order for my business card, you sent me an email stating that I needed to preview the mock up because I had placed text in an area that you don't put text on a business card. UNfortunately, I didn't see this email until the day after the deadline you had set. And this struck me as odd. How can you proceed with someone's order when you don't have the go ahead you asked for? Well you did, and my business cards go all messed up, You can ask your support person. I tried to be nice to her, and I hope I was..... And finally, the language you use to describe certain requirements - well while I am familiar with the words, the way they are used and what they are describing, it was like trying to read Japanese.....I would get so frustrated I would have to stop..... I would love to show you examples of all these things but I have already given you 12 minutes of my life....more than i should have to.. Good luck Sam Soukas

The last two posters I had printed were too dark. I had to make them super light in Photoshop so they would look normal