elixinol-us.myshopify.com

I miss the jar of balm. Please bring it back

I cannot seem to get my order updates completed in a timely manner. I placed an order on August 6th and again on August 17th, but only the August 6th date shows in my order history. This is not the first time this has happened to me as an Elixinol customer. My latest purchase and reward points are not yet in the system. I love Elixinol products; the efficacy for the cost is well justified. I no longer am searching for a high quality vendor of CBD. But there are other great vendors out there, and I am curious as to whether their end-user experience with the customer portal is any better?

Like the products but the website can be tricky and unreliable. Sometimes all my info just disappears or refuses to stay . More than once I’ve just given up.