stellar customer support
Last week a package containing 50 large, beautiful tulip bulbs of mixed colors arrived on our doorstep. I worried as I had ordered grape hyacinths, and thought the company had confused the order. But when I telephoned, I learned that my grape hyacinths were still in shipment. Apparently the tulips were a mistake, but the friendly customer service rep told me I need not return the tulip bulbs but could plant them myself! I was overwhelmed with gratitude, and did plant 32 of them with my husband's help. We gave the remaining 18 to our neighbor and are all looking forward to their emerging brilliantly come Spring. Thank you so much, K. Van Bourgondien!