Great products, great website, packaging and speed could be better
I am a devoted fan of All things Allbirds. This review is not about the q
High-quality products or fantastic save-the-world mission, it’s about my experience as a customer. I recently purchased some underwire and shirts, smooth and easy transaction. I live less than 8 hours from the distribution center, but the order took many days to arrive and the shirts and underwear’s had been literally stuffed into the shipping box. I 100% support less packaging and applaud the non-use of plastic bags. I would like to see more care and thought put into this process, however. If I were new to the brand I’d be wondering why I paid so much and was having an experience like I’d bought something used off of eBay.