Slow order processing makes you not want to use the service at all
Quick service in terms of customer support, but it has been 3 days and my order still hasn't even shipped yet. They gave me a refund for my overnight shipping because of this, but it is a bit annoying to be told your order will ship within a day and then it still isn't on its way to you after 3 days. Probably won't order online for smoke stuff anymore because they all seem to be bad at processing orders, its sad.