Quality of the product is
Quality of the product is good.
Customer Service (in this age) left a lot to be desired.
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I can understand a delay due to unforeseen cirsumstances.
However, I expected to have either proactive updates on status of order or, a proper link to track the progress of status of order.
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Additionally, when I finally received the order (Thank you), I was charged a C. O. D. amount which was never intimated in the original Order's Invoice . . . nor in any communication from your company - at any time.
There it is.