consumerreturns.wbresearch.com/

The conference has progressively improved over the last few years with more and more industry attendees from different types of retail back grounds. I do think the show could start on a Tuesday AM and conclude on Wednesday PM. The 3rd day is a bit of a struggle to keep people in attendance... Also inviting more research firms like IBM to present and share insights to this group would be helpful - they only had 10 minutes but it would have been great to hear them for an hour. The tricky part is not it being a sales pitch but rather informative with work related topics. All in all great show - plan to be back next year.

Best Consumer Returns conference I have attended! Thank you all for great focus on the entire returns issue from prevention to resolution. It was comforting too be able to benchmark where my Company is in comparison to others. Great sponsors and vendors. Loved the World Vision Exercise! Looking forward to next years Conference in Austin if we haven't floated away with all our rain!

Great event overall - very well organized and excellent group of attendees. Will definitely return next year.

This years show did not disappoint, made some good contacts, enjoyed the round tables and the panelists. Looking forward to next year.

DM exhibited at Consumer Returns and it was a very positive experience. From the support of the staff at WBR, to the openness of attendees to talk and discuss their challenges I really couldn't have been happier.