Perfect company, just request alternate shipping if UPS
Had an issue with the G1 Quickshot Launch, customer support very quickly fixed the problem and had a new one shipped out to me in less than a week! Excellent handling of customer concerns, communication is top notch! Ordered a few other things from the site, unfortunately they were delivered using UPS, which took considerably longer than Canada Post. UPS tracking numbers are pretty useless too, they don't update the progress. But Fleshlight products are very good, customer service is great, lots of selection and packaging is very discreet