Buyzip

This product was just what I needed to improve productivity at home. I live in a one-bedroom apartment with virtually no room for a desk to complete work at home. This product makes working on the couch or in the bed way more comfortable/ergonomic. Although it's sort of flimsy and can be cumbersome to set up initially, it still gets the job done at a pretty reasonable price.

Design and functionality is great. Just the lightness of plastic and lateral movement/flexability is something I am still trying to get use to and confidence in.

I have purchased numerous items through buyzip.com over the past year. Up until this last purchase I had not experienced any issues. It is not the products that are the problem, it is getting in touch with them that is an issue. I ordered 3 items on November 26th that were to be Christmas gifts. Two of the products arrived (from China) the week of Christmas on 12/22 and 12/27. The third item never shipped - it continued to show "being processed". On the website there is no telephone number, just a section to send them an email section that tells you to fill out the form below and you will receive a "prompt response" from their support team. I filled out this form on January 4th. No response so I sent another on January 14th. Never got a response to that, either. I had paid for the items through PayPal so I pulled up my statement from them and a phone number was listed. I called on 5 different days and a total of 26 times before I ever got through. They were closed on several of the attempts and on the others an automated recording came on and said someone would be with me shortly then it would ring anywhere from 9 - 17 times before it disconnected the call. When I did finally get through to a real person they did resolve the issue by cancelling the remainder of the order and refunding me the money paid for that item. I had the refund email from PayPal within 5 minutes of the call.

Nice item but too flimsy. It does not set up sturdy. Not good for the surface tablet that has a kick stand nit enough room. My tablet has fallen off it several times.

I'm enjoying figuring out all the different ways to position this tray. Being able to lay down is cool, and when I'm on my sofa where the tray is a big too wide, I can unfold one of the legs to prop it on the floor - really cool! Also sometimes when I'm cross-legged on my couch, the surface isn't even so I can adjust the legs individually. I wish it was just a little bit more sturdy when I extend one leg to the floor, but really it has been performing pretty wonderfully.