Brora USA

International returns from the US are very difficult.

Brora clothes are lovely, with beautiful colors and fabrics. I love the Liberty of London prints. I very much dislike the new website design. You don’t have your own account, and it is even more difficult to find a specific item you are searching for than it was on the old website. As far as the packaging goes, given the high prices for the clothes it is terrible! The boxes are flimsy and the clothes aren’t packed carefully. I have received items literally waded up, boxes and plastic torn open or smashed, and items not in interior plastic bags. I have had to wash items or take them to the cleaners before even wearing them. It is very disappointing. I only continue to buy Brora because of the lovely colors, patterns fabrics and tailoring of the clothes which are unmatched.

BA

The return to you was very difficult and expensive. Please include prepaid labels for US cusyomers. Even if this costs more, it would be worth it to not have to go through filing out customs forms and paying $40, while not being certain that my package will make it back to you.

Pilled on first wearing because of loosely twisted yarn and loose knitting/gauge. It is too bad the quality is poor because the style and color were what I was looking for.