Brora USA

The return to you was very difficult and expensive. Please include prepaid labels for US cusyomers. Even if this costs more, it would be worth it to not have to go through filing out customs forms and paying $40, while not being certain that my package will make it back to you.

Pilled on first wearing because of loosely twisted yarn and loose knitting/gauge. It is too bad the quality is poor because the style and color were what I was looking for.

Returning the sweater which was far too large was very frustrating. Took hours of time and finally had to bring the package to the DHL office personally. Customer service was of no help. Won’t order from your company again.

Love Brora (but not this)

Shipping is not acceptable, I have not received item after ordering it a month ago.