briggs-riley.com

Great quality! Best investment

Great quality luggage!

Excellent product, exceeded expectations. Perfect shipping.

Very fast shipping and packed considerately. Hopefully I never have to use the service department but if i do, I hear they’re wonderful

I forgot to add my request for monogram during the order process. I was able to contact customer service and submit a request after the fact. I received a prompt response and they successfully added my monogram. I also contacted customer service inquiring about the restocking of the j-hook. They were able to give me an estimated restock date. Unfortunately, the date came and went without being restocked. They let me know that they experienced supply issues and gave me an updated estimated date of availability. I also added a request for notification online for when the j-hook was restocked.