briggs-riley.com

Very easy purchase process.

Very pleasant customer service staff. Responded within a day and shipped my replacement part quickly.

A nice experience. Quick delivery. Easy returns. Customer Service could be a little more understanding and could improve their follow thru a bit. With that said, as a first time buyer I was unsure of my needs and wants and caused my own issues. Customer Service did provide resolution in a very acceptable time frame.

Best luggage brand on the market

Came quick after ordering