Boori UK

Customer service needs improving, you need to pick up the phone & talk to your customers & let them know about delays. Not leave it up to them to chase via emails.

Delivery was initially made or the wrong property

Poor quality item received. Asked about refund policy via email, which confirmed no charge for returning faulty items. Refund processed with only poor quality product refunded, and shipped charged.

poor quality product especially compared to deceptive online pictures, very limited capacity of drawers. very dissapointed, will not be ordering again.

If there was zero, I woykd have goven that as the experience with Boori is the worst one. Firstly, I read negative reviews before purctand had to email before placing my order. Got a response many days later. Went ahead, placed my order o ly to receive incomplete order, Remaining order later received and screw not working, anothervemail to Boori amd got a e re spinse asking for photos, managed to squeeze out time to do this and got another email asking for more to be done. I am a busy mum and life is busy. I only hought a highchair and did not sign up for this. I may be asking for a refund if this is not appropriately dealt with. .