Blue Bottle US PROD

Awful experience. Kettle doesn’t work for me. The reasons weren’t stated in the product description. It boils over easy on induction stove. There is no fill line. It really should be filled only to about 0. 5L, not enough water for me. Customer service was no help, product can’t be returns so now it’s just collected dust. I don’t plan to buy anything else ever from Blue Bottle after being a very satisfied coffee subscription user for many years.

I bought two of them, and both are close to its expiration dates.

Feel like Bluebottle has gotten further and further behind on shipping orders. This order didn’t ship out for almost a week despite paying expedited shipping. This has happened a few times in the past. When I reach out it seems I’ve been getting generic responses back. This is disappointing given the price of the coffee and paying extra for shipping.

Customer service was not helpful at all. I didn’t receive my order in time and did not receive any help besides letting me wait it out.

Haven’t received the order yet. .