Blue Bottle US PROD

Customer service always responds promptly

Love the coffee. Use in my mochamaster coffee pot and it’s deliciously smooth & chocolatey

Quick response and great communication.

I ordered a dripper from Blue Bottle, but initially received the wrong product. After contacting customer service, they responded immediately and quickly sent the correct dripper. Their customer support was excellent throughout the process. As for the product itself, Blue Bottle’s drippers are some of the best on the market. They perform exceptionally well, and the attention to detail is obvious from the moment the package arrives. Everything is carefully packaged, and you can tell they genuinely care about the quality of the products they make.

I order the instant coffee in the jars. I think for food safety, consistency and freshness there should be a paper cover affixed on top of the coffee first, then the aluminum lid. I know there is a blue thin sticker that is adhered to the outside to prevent tampering. Most of all other types of products come with a second type of seal. Just a thought. Delivery, on line ordering is great.