My parents were going through
My parents were going through a very rough time, due to illness and my father's recent hospitalization, so we decided to send them a meal from Spoonful of Comfort. Well, most unfortunately, Hurricane Isais came to town on the scheduled delivery day, so when the package arrived late, the ice packets had melted and the soup was no longer cold and my parents were afraid to eat it. Without any request from us, Spoonful of Comfort kept in tough like a boss and, without any request from us, sent a replacement order to my folks. It was not their fault a hurricane came, but they replaced the order anyway. My parents loved the meal and were very grateful to have received it, as it was especially nice to have after the hurricane. Thank you so much! I will no soon forget and I told a lot of people about this. I hope that more than makes up for the extra expense incurred for providing this excellent customer service.