NOT PHONE PICTURED false advertisement
don't waste your time or money, they sent a completely different phone that is extremely frustrating for my grandfather to use because of button set up and only way to get refund is to return phone which is fair enough but that would leave him without a phone and put him at risk with his health issues and i dont have the funds to buy another one to send incorrect one back. They could of at least offered a partial refund for their false advertisement which they admitted in email they "just haven't changed photo yet"