Big Buttons AU

I bought the phone for my 89year old mother who has vascular dementia and the size is good but having the drop down menu is somewhat confusing for her. It would be better if the plastic case could also fit into the base charging unit. For her trying to place the usc cord into the base unit is too difficult.

A bit difficult to set up.

The clock is very good. It’s disappointing the reminders go to another screen. My father couldn’t cope with turning off the notifications. We are using it as just a clock for him.

We purchased this phone for my elderly grandfather. Some great features. Big buttons. Flip phone. Simple. Easy to navigate. He has big fingers and he can use the buttons without pressing two at a time. But. . . we had to glue the volume buttons on the side of the phone as he kept pressing them when he flipped the phone open to answer it. This was very frustrating for him as he thought the phone was broken each time it rang. Please can you create a big button flip phone that doesn't have any buttons on the outside? It's impossible to find a big button flip phone that doesn't have buttons on the outside.

why did I get a dud battery in the first place?