Big Ass Fans

BAF is a terrible company with horrendous customer service. God fordbid you need help, good luck. They charge ridiculous restocking fees if you need to return anything. And tell you they will send you a return label but never do. I had to file a fraudulent charge claim with my CC company. I know this review will never see the light of day, but it's worth a shot to save others the trouble.

Frustrated.

I needed some fans. Go to the website and am bombed with spam email sign up offers. I accept an offer for 10% off of my order. CODE DOESNT WORK. Buy six fans and a BAFCON and not even a single sticker? Come On!!! I was so looking forward to finding brand stickers enclosed in my packages like in the past. Be retail. . . . or not. . . . your tap dancing on both sides is a headache. Called for support, transferred to a distributor, distributor couldn't touch sale pricing. You won't accept my tax exemption or allow factory pick up making shipping mandatory. I am most upset about the stickers though. . . . Send me some stickers and I'll change my rating!