OLD STORE - Beachhouse Swim

The website requires a coupon code to complete your order which I didn’t have. I googled coupon codes and tried many different ones but none of them worked so I couldn’t complete my order. Called countless times but got voicemail because they never answer their phone. I was notified of fraudulent charges by my credit card company because there were 7 charges from all of my unsuccessful attempts to place an order. I’m not sure how they can stay in business with such horrible service!

I currently own several suits from Beach House Woman. When a recent 50% sale was widely advertised, I was thrilled to order a new suit, in a color color I had been eyeing for some time. AFTER my order was processed and my credit card charged, I received an email (several weeks later) that the suit was not available, I am so disappointed. I did receive a refund. Why did the NOT IN STOCK show up when I ordered in the first place. #DISSAPOINTED

Ordered a swim suit one week ago. Informed by email today that my order was out of stock. I was advised to pick something different. Everything that looked nice was OUT OF STOCK....

40% all item discount was not given on my order. I sent separate email but have not received a response. Debra Cook

I order items frequently through the internet, most sites let you edit your order immediately. This was not an option when I erroneously ordered the wrong size. The only course of action was to send email to customer services which I did immediately, requesting correct size. Email had order number and contact information. This email was never acknowledged by customer service, so wrong size was sent. Upon receiving wrong size I called in to customer service, I was informed they would "hold" customers services exact word, my correct size and once I emailed tracking number they would be shipped as I was going on vacation and needed the tops. However, after receiving email saying thank you for sending tracking number, I later received email saying exchange could not be fulfilled and refund was sent to my card. Very disappointing to be lied to, obviously my tops weren't placed on hold for me, why tell me that?