AudioControl

I never received it and I have emailed multiple times regarding the fact… and got no response.

I used to be able to call audiocontrol and get a true expert on the line for assistance with the items like the lc2i and dq-61. The last time I called I got a stinger rep that's not familiar with anything Audiocontrol. They were very professional and ubderstsnding but they put this rep on a hard spot. Now I have an issue with DM-RTA pro kit that I purchased and I can't get any help at all. It's missing a few parts including the microphone. I can take electric measurements using the balanced or unbalanced is but I need acoustic measurements to polish. I just need help.

Hard to find any in depth information or explanation on the many different problems you can have when connecting different head units and subwoofer types

I emailed customer service about doing a return, 0 response. Every other audio company responded to me within a day. It's been almost a month so I am giving it a 1 star review. Yes i checked junk, inbox etc and nothing.

Your customer service needs some serious help. Waited on hold for over 30 minutes and then talked to your tech support for 2 hours and got nowhere. Ended up calling another tech support and got it figured out in an hour. Your tech support needs more training on your equipment.