Shipping is timely and products
Shipping is timely and products are well-packaged. The website does a good job of representing the products as pictured based on the 8 samples I’ve ordered. On that note, the samples are pricey. The concrete style is the only one I found to look inaccurate.
I reached out to customer service a couple times via email and once by phone, It took several days to receive a response via email and they were somewhat helpful.
After calling a few times, I was only able to reach someone once and they were not particularly helpful. I was asking for design advice for a large 21’x24’ wall and wanted custom design recommendations or assistance selecting color combinations. They do not have anyone that does this so I had to order several samples and create my own design.