Arthaus

It would have been 5 stars if not for this. They did replace it but still annoying.

Still waiting for answer to why a 56.50 US dollar item cost me 251 CDN total

I placed an order on 13/01/2021 Your website said 4-5 days delivery. This was the main reason I chose you over competitors as the picture was required a gift the following week. I was given a notification on the 21/01/2021 that the picture was only just dispatched that day. It arrived on the 22/01/2021, too late for the recipient's birthday. That was 9 days after I placed the order and twice the time stated on your website.

I was disappointed with the quality of my print, frame, glass (perpex)....for £89 l was expecting more quality...could have got this for half the price from The Range or B & M Will not be using again!

I bought a print on March 20th and I am still waiting for it. The store confirmed on April 24th that the first package was lost and promised a replacement "right away". However, it has been over two weeks and I haven't received a new tracking number. To make matters worse, my latest emails are being ignored. I love the art, but the shipping to the Canary Islands and the customer service have been a nightmare so far. Please solve order #ART-5050.