aquatruwater.myshopify.com

Initially it seemed to work good but now after not even 9 months of using it it doesn’t work at all. Despite having done all descaling processes and changed countless filters, it doesn’t filter almost anything. It’s a shame, I’ll ask for a refund if I don’t t find a solution.

very difficult to reach the customer service

I havent received the filter, the company keeps telling me that they could deliver, when they dont even try. Seur is the company you used and I am still drinking unclean water. . . If I had known it was going to be like this, I would not have bought the filter with you.

Too long delay because your were out of stock

Poor customer services, completely ignored 2 emails which is a shame as the product is good but it's let down but bad aftersale care.