aquatruwater.myshopify.com

The product arrived within two days. This set is suitable for a one person household. I use two carafes of water per day. The water tastes better than tap water. The filtering process takes about 4 minutes for a full tank. All in all, a nice set. Keep in mind that one has to replace some of the filters each year or so.

happy

Been using it for couple of months now and we are very pleased it. Clean and pure water for the whole family, recommended!

excelente

I was a bit concerned after reading some reviews about purchases from the European branch. Nevertheless, after watching some videos and reading a lot of positive reviews, I decided to take the risk. It took about 2-3 weeks for delivery from the Netherlands to Bulgaria (Byala, Varna oblast). Order placed on the 9 and received on the 26 of June 2025. The customer support wasn’t great. I requested details on my order the day after I made it, but I never heard back from the support team, even after following up with multiple emails. I tried calling once but got the answering machine, and when I called again a day or so later, I managed to speak with a lady from the support team. She gave me the weak excuse that my email—sent to both of their customer support emails—ended up in the spam folder. I would have believed that in the early 2010s, but not now, especially if that’s your business. The product itself is absolutely amazing. I got the AquaTru Carafe with the alkaline mineralising filter. It was very well packed in a double box. I measured the TDS before the filter at around 200 particles, and after the filter (with re-mineralisation) it was around 50. Very simple to use—it takes about 10 minutes to fill a full jug of about 1. 7 litres. Still haven't figure out how waste water ends up back in the fill tank without some of it being re-circulated and going through the filters more than once. . .