APG Exhibits

Graphics were great. The banners were just a little bit too big so we had to put the bottom Velcro on the backside of the beam to make it tight and look good.

The size of the backdrop was significantly smaller than advertised. We asked customer service both before the order to confirm size, and afterwards to give us a discount, as it isn't large enough. We will have to order a larger one. Unfortunately, APG chose to ignore our discount request, and left us with a product that is too small for our needs.

The print quality was extremely poor and will be unusable for our organization. I submitted a high quality PDF (which I have done with another company with great results) and got back a banner with colors that aren't close to the original. Then was told it was my fault because of the file I submitted when there was never any indication it would print so poorly. There was a disclaimer at the bottom of the proof email but it would be in your best interest to make it clearer that if you don't submit a specific file with pantones included, you won't get what you order. I had used these artwork elements before with other companies and it printed great. Not so much here. They did offer 25% off of a reprint but I'm not sure I trust they can do the job if I pay again. Disappointed with the communication, the job, and the lack of customer service to make it right.