dukeanddexter.com/

MY shoes are way too tight. is there a return policy

I ordered the incorrect size and within 2 minutes had emailed about correcting the mistake. I never heard back and now weeks later the shoes are on their way to me. In the wrong size. Now I will have to go through the process of returning the shoes I splurged on because no one from the team responded to my original email or the 2nd one I sent 2 weeks later. It would have been such an easy fix.

The return policy is extremely bad. No proper response from ur team

Hi, i am trying to return some shoes . I did receive an email from Alana but the CLICK HERE didn’t work. I have sent 5 emails and a message via instagram for help. PLEASE SEND ME A RETURN LABEL!!

I returned these on the 6th January. No refund and have contacted them twice with proof of postage and have had radio silence.