Such great quality product and a great idea! I ordered from the adventure challenge for a Christmas in November and complete forgot all about till 11 December. By which time the tracking hadn’t updated so I wasn’t sure where this was. I contacted their customer services and they arranged a replacement and got it out to me by the 14th. So grateful for the turnaround in time for Christmas. Shoutout to Ana and the team for all their help!
4 months ago
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Sebastian
Amazing customer service
I made some shipping errors and I was immediately helped with pre and post shipping follow ups to handle my error.
Really appreciate the help!
4 months ago
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Anna
Solo edition
Such a fun experience and leads to learning more about yourself. Really loved it!
4 months ago
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Amiee
Great customer service
Helped resolve my missing parcel, sent a replacement which arrived the following day.
Great communication throughout.
Thank you Ana for your help
4 months ago
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Jessica
Wonderful Customer Support
After noticing that my apartment number was inadvertently omitted from my order, I reached out to support. Ana replied even on a Sunday and was incredibly prompt and helpful, resolving the issue with impressive efficiency.