www.theadventurechallenge.com

After being in the customer series industry for the last 22 years I must say that after a delay in post customer support team member Ana went above and beyond to ensure customer satisfaction was top Priority! Will be a return shopper for sure !

Was very quick and friendly to help with a shipping issue, and made sure to continually follow up. Haven’t done any adventures yet but the book is beautiful and lovely quality, we can wait to use it!

This is my second purchase with Adventure Challenge. The product all the way to customer service is absolutely amazing. You can tell they put their heart & soul into their products along with their customers. Highly recommend ♥️

The books are wonderful and very good quality. My family already started using them.

I ordered this fun book for my daughter and her fiancé as a gift. Unfortunately it showed up warped from transit. I reached out to customer service and notified them my reason for ordering and to see if a replacement could be sent. The response time was within the same day, and that is said for every email sent back and forth. They offered to send a replacement, after showing photos of the damage, and to ship it expedited so I have it in time for her engagement party. Every email from them was kind and understanding and with a resolution in mind, THIS is what customer service should be modeled after. I can’t say enough about how impressed I have been with this company and Trixie. A million thank yous!! They even responded on Christmas Day!! I’ve attached screenshots to show their quick, same day responses.