Toner that I ordered in
Toner that I ordered in the blemished box worked fine. Product was well packed for shipping but it took almost 2 weeks to receive the toner even though chat person stated it will take 3-4 business days to receive in SF. However, Amy, ink genie personnel, was very helpful in trying to track down my shipment with FedEx & was willing to provide me a return shipping label & refund if needed. Appreciate good product and good customer service.