Disappointed with the shipping and
Disappointed with the shipping and customer support experience. My cards were only shipped two weeks after the estimated delivery date, even after contacting support twice for updates.
When they arrived, I received the wrong box. Support explained that the option I selected shouldn’t have been available and would be removed from the website, but they didn’t offer a solution. I also requested a shipping refund since the delay caused me to miss the occasion I bought them for, but this was denied.
Overall, I’m disappointed with how the situation was handled and would look at competitors before purchasing again.