Great, just user error.
The directions were pretty straightforward, got the powder mixed together, got inside the mold easily and got the silicone poured. My only issue was getting into the mold straight. The first time I tried, I kept hitting the walls of the tube. On my second try (I’m glad it came with two bags) I was able to get a better mold, but it still didn’t come out to my satisfaction. I think part of the issue was the Ball add on. It made it difficult to move and get my penis in the right spot in the tube. So it’s more user error than the actual product being bad. I’ll probably purchase the regular version this time to get a better casting (extra bags as well).